Credit sales result in accounts receivable. Accounts receivable collection is a major part of any working capital management in a business. The debtor would like to delay payment as far as possible. From the business' perspective, the longer the money remains blocked in these debtors, the more expensive it becomes for the business, as then the business is forced to borrow moneys at higher interest rates from banks for working capital. This erodes the profit margin on the product.
There is a formal procedure that needs to be followed for any debt collection. The business enterprise needs to conform to these procedures. The problem is particularly acute when it is a finance company and the borrower is turning delinquent. The follow up needs to be through letters, reminders, and telephone calls. It is a time consuming procedure, and requires ample manpower, adding to the losses. Credit reporting agencies collect data about borrowers from time to time, and give them credit scores. Therefore, businesses dealing in financial products can use this opportunity to report on such defaulting borrower.
Accounts receivable in manufacturing businesses also entail a credit risk. The business may continue to assume that it will receive the amounts but actually the debt may have already become a bad debt. An accounts receivable collection policy should therefore be in place, defining the accounts receivable collection period, so that the management is always aware of the status, and a systematic follow up with debtors becomes possible.